Privacy Policy for Hutelier

At Hutelier, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with us through other means. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or services. This includes:

  • Personal Information:
    • Name, email address, phone number, billing and shipping addresses, payment information, and any other information you provide when you make a purchase, sign up for an account, or contact us.
  • Non-Personal Information:
    • Browsing history, device type, location data, IP address, operating system, and usage information through cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders:

    • To complete and manage your orders, including billing, shipping, and delivery.
  • Customer Service:

    • To respond to your inquiries, process returns or exchanges, and provide customer support.
  • Personalization and Recommendations:

    • To tailor your shopping experience and recommend products based on your preferences.
  • Marketing and Promotions:

    • To send you special offers, discounts, and promotional materials, if you’ve opted into receiving them. You can always opt-out of marketing communications.
  • Website Improvements:

    • To analyze how visitors use our website and improve its functionality, design, and user experience.

3. How We Protect Your Information

We take the security of your personal information seriously. Our website employs industry-standard security protocols to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

  • Encryption:

    • Sensitive information, such as payment details, is encrypted using secure SSL technology to protect it during transmission.
  • Data Retention:

    • We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes without your consent. However, we may share your information with:

  • Service Providers:
    • Third-party companies that help us with processing payments, fulfilling orders, or providing customer support.
  • Legal Compliance:
    • If required by law, we may disclose your information to comply with legal processes, such as a court order or subpoena.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that allow us to track your preferences and improve functionality.

  • Types of Cookies:
    • Essential Cookies: Necessary for the website to function correctly (e.g., remembering your cart).
    • Analytics Cookies: Help us track and analyze website traffic and user behavior.
    • Marketing Cookies: Used to serve targeted ads and promotional content based on your browsing activities.

You can manage or disable cookies through your browser settings, but please note that some website features may not function properly if cookies are disabled.

6. Your Rights

You have the right to:

  • Access and Update Your Information:

    • You can access and update your personal information through your account settings or by contacting us directly.
  • Opt-Out of Marketing Communications:

    • You can unsubscribe from our newsletters and marketing emails at any time by clicking the “unsubscribe” link in the email.
  • Request Data Deletion:

    • You may request the deletion of your personal data by contacting us, subject to legal and operational limitations.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised policy will be effective as of the date it is posted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Hutelier
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]
Address: [Your Physical Store Address or Company Headquarters]